POS retail management software for antiques and collectibles malls, dealers, shops, and collectors.
Includes point of sale (POS) and inventory management for retail stores and antiques and collectibles malls and dealer shops.

Support

VERSION 7

Version 7 is Windows 7, Vista and Windows XP compatible.
The best source of information for your software is the user manual. The manuals for Anteq Mall Manager V.7 and Anteq Dealer Manager V.7 are listed here. Please download a copy and find out for yourself how versatile your software can be.


Should you find yourself still facing a problem not addressed in the manual, please do the following:

  1. Download the latest update. It may be that your problem has already been solved. Please go to the "Help Menu" and click on "Web Update" to get the latest version.
  2. If you still have an unresolved issue for Version 7, click here to fill out a technical support ticket or..
  3. If you prefer to just send an email, please address it to support@anteq.com and be sure to state:
    • Which software you are inquiring about.
    • The version number of that software (Found in menu of the software under "Help/About").
    • As detailed a description of the problem as possible.
    • What operation you were doing when the problem occurred.
    • Indicate which other programs, if any, you were running at the same time.
    • If it is a recurring problem (if the problem has occurred more than once). Your name and an email address where you can be reached.

All inquiries are responded to within 1 to 2 business day.

You can download the upgrades manually by clicking on the appropriate links below. Close your Anteq Software, download the file and double-click on it:

For Mall Manager: http://www.anteq.com/download/update/UpdateMall.exe
Update Information

For Dealer Manager: http://www.anteq.com/download/update/UpdateDealer.exe
Update Information

Known issue in V.7 of Anteq Mall Manager and Anteq Dealer Manager:
The installation of Service Pack 2 for Windows XP may overwrite some important Anteq software parameters. If you encounter any problem running your Anteq Software after installing SP2, please do a backup of your data, reinstall the Anteq software and restore your data. This will solve most problems due to the installation of Windows XP SP2


VERSIONS 5 AND 6 (No Longer Supported)

  • V.5 and V.6 Mall Manager are not Windows Vista compatible and are no longer supported. If you have lost your installation CD, the last of the V.6 series (Version 6.06) can be downloaded here. The update for this version is free and can be downloaded from within your software or here. Please do a backup before installing. Should you wish to purchase the upgrade to V.7, please contact the sales office at sales@anteq.com.
  • V.5 Dealer Manager is not Windows Vista compatible and is no longer supported. If you have lost your installation CD, the last of the V.5 series (Version 5.07) can be downloaded here. The update for this version is free and can be downloaded from within your software or here. Please do a backup before installing. Should you wish to purchase the upgrade to V.7, please contact the sales office at sales@anteq.com.

VERSION 4 (No Longer Supported)

  • Version 4 Mall and Dealer Managers: Technical support is not available for Version 4 and that version is not Windows 7, XP or Vista compatible. Should you wish to purchase the upgrade to V.7, please contact the sales office at sales@anteq.com.